Education
B.S. Technical Management, Concentration: CIS
DeVry University, Completed: June, 2007
Below is a summary of each of the stated Technical Management objectives. They are accompanied by a example of implementation within the educational process.
Objective 1:
"Use applied research and problem-solving skills, including presenting recommendations through comprehensive reports, communicating effectively both orally and in writing, and working effectively in leadership and support roles within a team environment."
Click here to view an automation process that was designed based on client needs. This automation process was designed to achieve all customer requirements by enhancing customer service.
Objective 2:
"Demonstrate supervisory and management skills needed to effectively lead and support others in technical specialty areas."
An example of such is the creation and implementation of a project resource plan. In project management, it is used to determine which aspects of a project are highest priorities, as well as determine what resources should be assigned to which part of the project. To see an example of a project resource plan I have created click here.
Note: This flowchart is in PDF format. If you do not have acrobat reader, please visit www.adobe.com to download it for free.
Objective 3:
"Apply critical thinking skills to identify and evaluate existing processes, identify needs and structure business approaches by using established methodologies and standards."
Click here to view a project that manifests evaluating and understanding a company’s existing processes and developing customer-oriented solutions. In this example, a database management problem for an existing company was analyzed to determine the customer’s current system. We then created a solution using new database technology that would allow us to solve all of their issues and increase productivity.